Protect yourself from scammers

A report by the National Fraud Intelligence Bureau has seen a major increase in reports of fraud where Coronavirus has been mentioned. Total losses so far total over £800,000.

These may include people knocking on your door, phone calls, text messages or emails. Whilst we would all expect people to work together as a community at a time like this, unfortunately, is necessary to protect yourself against these scams.

Types of scams

Different types of scams reported to date, include:

  • Sale of protective items, eg. face masks, sanitiser
  • Signing up with personal details for reports on who is currently infected
  • Impersonation of the Disease Control and Provention (CDC) and the World Health Organisation (WHO)
  • Emails containing links to malicious attachments, or revealing sensitive personal and financial information
  • Online shopping/ elderly residents targeted with help their shopping
  • Impersonating workers, knocking on doors and offering services
  • Impersonating volunteers
  • Calls from 'hospital officials'
  • Requests for payment to help relatives
  • Selling of door-to-door or online testing kits 
  • Retailers overcharging for staple items

How to protect yourself from Scammers

Never give out your personal or financial details over the phone, to anyone. 

Do not click any suspicious links or open suspicious attachments

When shopping online, make sure that it is from a trusted website.

Do not answer the door to anyone you do not know, or who does not have identification.

Reporting a Scam

For further advice or to report an issue to Hampshire County Council Trading Standards Service please phone our partners at the Citizens Advice Consumer Helpline on 0808 2231133.

There is also an online scam checker and advice on coronavirus scams  available through Citizens Advice (CitA).

If assistance is required outside of opening hours, phone Hampshire Police on their non-urgent number 101 or dial 999 if you feel threatened or intimidated.

Last updated on Monday 6th April